Category Archives: Survivable Branch Appliance (SBA)

Music on Hold with OfficeMaster Gate and Microsoft Lync Server

When a PSTN call is put on hold by a Lync client (this may happen explicitly by clicking the appropriate button or implicitly by placing a second call for consultation or answering a call waiting) the PSTN gateway may play Music on Hold (MOH) to the participant on the PSTN side. This is not a mandatory requirement for qualification but customers typically expect that behaviour.

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